- Community Relations Coordinator

Status: Full time (9-month Contract)

Location: Toronto, ON

We have an exciting opportunity to expand Second Harvest’s Food Rescue program to a wider audience through online technology.  We are looking for an experienced Community Relations Coordinator to recruit and train social service agencies on the use of this web-based platform.


This is an opportunity to play a key role in the continued success and growth of the largest food rescue program in Canada.

Second Harvest is the largest food rescue organization in Canada and a global thought leader on food recovery. With a goal to drastically reduce the amount of food wasted while ensuring people have access to the good, healthy food they need for success, Second Harvest works across the supply chain from farmer to retail to capture surplus food before it ends up in the landfill and negatively impacts our environment.

Since 1985 we have rescued and delivered more than 127 million pounds of food and prevented over 70 million pounds of greenhouse gas equivalents from entering our atmosphere.  Currently, Second Harvest rescues food from over 470 donors and delivers that food to 253 social service agencies in Toronto and food hubs across Ontario, providing enough food for 30,000 meals a day.

No Waste. No Hunger.


  • Support the planning, coordination and evaluation of activities related to the program
  • In consultation with the Community Relations Manager and Project Manager, recruit, interview and select agencies for the purpose of piloting
  • Ensure all internal policies and procedures are adhered to
  • Ensure technology is used correctly by agencies for
  • Monitor an annual budget and operating plan to support the program
  • Support the evaluation framework to assess the strengths of the Community usage of and identify areas for improvement, re-evaluating on an annual basis
  • Develop forms and records to document program activities
  • Oversee the collection and maintenance of records for the supported agencies for statistical purposes according to the confidentiality/privacy policy of the organization
  • Communicate with agency staff and other stakeholders to gain community support for the program and to solicit input to improve the program
  • Liaise with other Second Harvest staff to ensure the effective and efficient program delivery
  • Create reports on the program as requested
  • Identify and evaluate the risks associated with program activities and take appropriate action to control the risks

The Community Relations Coordinator should demonstrate competence in the following:

  • Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.


  • Strong problem solving and group work leadership skills
  • Ability to interact with diverse communities
  • Ability to work independently and as part of a team
  • Solid computer skills
  • Effective oral and written communication skills
  • Ability to work flexible hours
  • Access to a vehicle


Please submit your resume and cover letter on or before May 21, 2018 via email, with “ – Community Relations Coordinator” in the subject line, to   We would appreciate no phone calls or agencies. 

We would like to thank all applicants for applying for this position, however you will only be contacted if your candidacy is being considered.   Second Harvest is committed to an inclusive and accessible recruitment and selection process.  If you are invited to attend an interview and require an accommodation, please advise us in advance of our meeting.